Privacy Policy
Shopping on www.yueheap.com, we are committed to protecting your privacy at
all times. The information we collect about you when you become a member is
used to process your orders and to provide a more personalized experience on
our website. Our site uses a 128/256 bit encrypted SSL provided by Godaddy SSL
to increase the security of our customer’s information.
What we collect
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we
collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with
a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting using the
email address which you have provided.
From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax or mail. We
may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's
hard drive. Once you agree, the file is added and the cookie helps analyse web
traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use traffic log cookies to identify which pages are being used. This
helps us analyse data about web page traffic and improve our website in order to
tailor it to customer needs. We only use this information for statistical
analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us
to monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than the
data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent you from
taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once
you have used these links to leave our site, you should note that we do not
have any control over that other website. Therefore, we cannot be responsible
for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the
website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal
information in the following ways:
whenever you are asked to fill in a form on the website, look for the box
that you can click to indicate that you do not want the information to be used
by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by writing to
or emailing us at
We will not sell, distribute or lease your personal information to third
parties unless we have your permission or are required by law to do so. We may
use your personal information to send you promotional information about third
parties which we think you may find interesting if you tell us that you wish
this to happen.
If you believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible, at the above
address. We will promptly correct any information found to be incorrect.